Frequently Asked Questions
Everything you need to know about ordering from Butter & Rye.
Ordering & Payment
You can order online through our Shop page, call us directly, or visit in person.
We accept all major credit cards, Apple Pay, Google Pay, and cash in-store.
Delivery & Pickup
Yes, within a 10-mile radius of Riverside for a flat $5 fee.
Standard items same-day by 10 AM; custom cakes need 2+ weeks notice.
Allergens & Dietary
Yes, select breads and cookies are available gluten-free — look for the GF tag on our Menu page.
Some items are nut-free, but our kitchen handles nuts, so cross-contact is possible.
Cancellations & Refunds
Standard orders can be cancelled up to 24 hours in advance. Custom cake deposits are non-refundable.
Still have questions?
We are happy to help. Reach out and we will get back to you within one business day.
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